> ## Documentation Index
> Fetch the complete documentation index at: https://help.sweeply.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure invoicing preferences

> Choose the default result when an order is completed and understand customer and order overrides.

Set the company default to the outcome you use for most completed orders. Override it on a customer or one order only when necessary.

## Available outcomes

| Preference                      | Completion result                                                                        |
| ------------------------------- | ---------------------------------------------------------------------------------------- |
| **Send unpaid invoice**         | Create, issue, and request provider delivery of an unpaid invoice.                       |
| **Send invoice as paid (cash)** | Create and issue the invoice, then register a cash payment. Cash mappings must be ready. |
| **Draft only**                  | Create a draft invoice without issuing or sending it.                                    |
| **No invoice**                  | Skip invoice creation.                                                                   |

## Preference order

Sweeply resolves the outcome at completion in this order:

1. Order override
2. Customer preference
3. Company default
4. **No invoice** when none is configured

The resolved value is stored on the completed order. Later changes to defaults do not rewrite that order.

## Set the company default

<Steps>
  <Step title="Open Customer billing">
    Go to **Settings** > **Customer billing**.
  </Step>

  <Step title="Choose Default invoicing preference">
    Select the result that should apply to ordinary customers and orders.
  </Step>

  <Step title="Save the setting">
    Review customer records that already have an override; they continue to use their own value.
  </Step>
</Steps>

<Warning>
  **Send invoice as paid (cash)** requires cash-payment configuration in the connected provider. It does not mean a Stripe card payment was collected.
</Warning>