> ## Documentation Index
> Fetch the complete documentation index at: https://help.sweeply.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# Customers and properties

> Manage customer contacts, billing details, service locations, preferences, and planning data.

Customer records hold the commercial relationship and communication preferences. Property records hold the locations and access information where your team performs work.

<CardGroup cols={2}>
  <Card title="Customer and property model" icon="diagram-project" href="/customers-and-properties/customer-and-property-model">
    Understand why contacts, billing details, and service locations are kept separately.
  </Card>

  <Card title="Create and manage customers" icon="user-plus" href="/customers-and-properties/create-and-manage-customers">
    Add contact, billing, language, invoicing, and notification information.
  </Card>

  <Card title="Prepare property addresses" icon="location-dot" href="/customers-and-properties/properties-and-planning-addresses">
    Keep planning coordinates, access notes, and service locations accurate.
  </Card>

  <Card title="Set customer preferences" icon="sliders" href="/customers-and-properties/customer-preferences">
    Override company defaults for invoicing and notifications when needed.
  </Card>
</CardGroup>

<Note>
  Every order and subscription belongs to exactly one property. If a customer receives service at several locations, create a separate property for each location.
</Note>