> ## Documentation Index
> Fetch the complete documentation index at: https://help.sweeply.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage properties and planning addresses

> Keep service locations, coordinates, access information, and property requirements ready for planning.

Planning needs a usable location for every movable order. Keep each property's address and map location accurate before you plan its work.

<Steps>
  <Step title="Open the customer">
    Select **Customers**, open the customer, and find **Properties**.
  </Step>

  <Step title="Create or edit the property">
    Enter a recognizable property name when useful, then enter the address, city, and postal code.
  </Step>

  <Step title="Choose a valid address suggestion">
    Select the correct address so Sweeply can store the planning coordinates. Verify apartment, floor, and door details carefully.
  </Step>

  <Step title="Add location-specific information">
    Add access notes, reference images, and equipment or qualification requirements that apply at this location.
  </Step>

  <Step title="Save and review future work">
    Confirm that new orders and subscriptions use the intended property. If you changed planning information for existing future work, review the affected planning week.
  </Step>
</Steps>

## Why coordinates matter

Automatic planning uses coordinates to calculate travel and build routes. An order with a missing or unusable planning location remains unplanned and appears as a planning issue.

## Apartment addresses

When several movable apartment visits share a confidently recognized Danish access address, Planning may keep them together as one building sweep and schedule them from the highest floor downward. Accurate floor and door information helps Sweeply recognize the building safely.

<Warning>
  Do not choose an approximate address simply to remove a planning warning. Incorrect coordinates can produce a plausible but operationally wrong route.
</Warning>