> ## Documentation Index
> Fetch the complete documentation index at: https://help.sweeply.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# Move existing data to Sweeply

> Plan an assisted migration of customers, service addresses, and subscriptions with Sweeply.

Sweeply helps you map, check, and move existing customers, service addresses, and subscriptions from an agreed export. Contact Sweeply before preparing the final export so the migration can be planned around your data and launch date.

## Before you start

* Arrange access to the system that currently holds your customer and subscription data.
* Choose a person who understands your data and can answer questions about duplicates, missing values, and special cases.
* Agree with Sweeply which records are in scope and when the final export should be created.

## Steps

<Steps>
  <Step title="Contact Sweeply">
    Email [support@sweeply.dk](mailto:support@sweeply.dk) to arrange the migration and describe the data you want to move.
  </Step>

  <Step title="Agree the export and scope">
    Sweeply confirms the export format, the records to include, and the planned migration date with you.
  </Step>

  <Step title="Review the mapping">
    Sweeply maps the export to customers, service addresses, and subscriptions and raises questions about unclear or incomplete data.
  </Step>

  <Step title="Resolve data questions">
    Confirm how duplicates, missing values, inactive records, and special cases should be handled before the final move.
  </Step>

  <Step title="Complete the assisted move">
    Provide the agreed final export. Sweeply checks it and completes the migration at the agreed time.
  </Step>

  <Step title="Verify the migrated data">
    Review representative customers, service addresses, subscriptions, services, and expected future orders with Sweeply before starting live operations.
  </Step>
</Steps>

## Common reasons a migration needs follow-up

* Required values are missing or inconsistent.
* The export contains duplicates or inactive records that need a decision.
* Source-specific fields do not have a direct Sweeply equivalent.
* The source data changes after the final export has been agreed.

<Check>
  The migration is ready when you and Sweeply have checked the agreed record counts and verified representative customers, service addresses, subscriptions, and future orders.
</Check>

<CardGroup cols={2}>
  <Card title="Create your first order" icon="clipboard-plus" href="/getting-started/first-order" />

  <Card title="Create your first subscription" icon="repeat-2" href="/getting-started/first-subscription" />
</CardGroup>