> ## Documentation Index
> Fetch the complete documentation index at: https://help.sweeply.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# What Sweeply does

> Understand the operating workflow from customer setup to planning, completion, invoicing, and payment.

Sweeply is an operations workspace for companies that deliver services at customer properties. It connects recurring customer work with route planning, daily execution, communication, accounting, and online payments.

## The operating workflow

```text theme={null}
Customer and property
  → Order or subscription
  → Weekly planning
  → Daily execution
  → Completion
  → Customer notification, invoice, and payment
```

### Customers and properties

A customer is the person or company receiving the service. A property is the location where the work happens. One customer can have multiple properties, and every order or subscription belongs to one property.

### Services, orders, and subscriptions

A service describes work your team can perform. An **order** is one concrete visit. A **subscription** is a recurring agreement that creates future orders according to its cycle.

### Planning and daily work

Planning assigns eligible orders to team members, dates, times, and route positions. Daily Program is the execution view where your team starts and completes visits and sends order comments back to the office.

### Communication, invoicing, and payment

Sweeply can send customer messages before and after a visit. When you complete an order, its invoicing preference determines whether Sweeply creates no invoice, a draft, an unpaid invoice, or an invoice registered as paid by cash. Stripe can collect online payments after accounting is ready.

<Note>
  Sweeply keeps scheduling, work, invoicing, and payment states separate. For example, an order can be scheduled but unpaid, or completed while its invoice still needs attention.
</Note>

## Main operator areas

| Area              | Use it to                                                                                   |
| ----------------- | ------------------------------------------------------------------------------------------- |
| **Dashboard**     | See setup guidance and recent operational activity.                                         |
| **Daily Program** | Run today's visits and communicate with the office.                                         |
| **Planning**      | Plan weeks, review routes, and resolve unplanned work.                                      |
| **Inbox**         | Review shared operational handoffs and issues.                                              |
| **Customers**     | Manage contacts, properties, preferences, and history.                                      |
| **Orders**        | Manage concrete customer visits.                                                            |
| **Subscriptions** | Manage recurring service agreements.                                                        |
| **Messages**      | Send customer communications to a selected audience.                                        |
| **Settings**      | Configure the company, team, services, availability, notifications, accounting, and access. |

<Card title="Prepare for live operations" icon="arrow-right" href="/getting-started/live-operations-checklist">
  Review the operational information and settings your team needs before working in Sweeply.
</Card>