> ## Documentation Index
> Fetch the complete documentation index at: https://help.sweeply.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# Pause, resume, or cancel a subscription

> Control recurring demand and understand what happens to future and protected orders.

Pause a subscription when the agreement may continue later. Cancel it when the recurring agreement has ended permanently.

## Pause

Pausing stops ordinary future generation and removes ordinary future generated orders. Protected customer or operational history is kept:

* Locked, notified, and manually linked future orders are cancelled rather than silently deleted.
* Started, completed, invoiced, and payment-bearing orders remain for review.
* Customers are not notified automatically.

## Resume

Resuming makes the subscription active again and recreates eligible future demand according to the current cycle and task cadence. Review the next orders and Planning after resuming.

## Cancel

Cancellation applies the same protection rules to existing orders but permanently ends the subscription. You cannot resume a cancelled subscription.

<Steps>
  <Step title="Open the subscription">
    Review upcoming and past orders before changing its status.
  </Step>

  <Step title="Choose the status action">
    Select **Pause**, **Resume**, or **Cancel subscription**.
  </Step>

  <Step title="Review the order impact">
    Pay special attention to locked, notified, started, completed, invoiced, paid, and manually linked orders.
  </Step>

  <Step title="Confirm the action">
    After saving, review the remaining orders and affected planning weeks.
  </Step>

  <Step title="Communicate with the customer">
    Send any required customer message separately; the status action does not automatically explain the change to the customer.
  </Step>
</Steps>

<Warning>
  Cancelling a subscription cannot be undone. Use pause when the customer may restart the same agreement later.
</Warning>