> ## Documentation Index
> Fetch the complete documentation index at: https://help.sweeply.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# Remove a team member safely

> Understand how access, unstarted visits, and visits in progress change when a team member is removed.

Removing a team member ends their company access and changes the assignment of their unfinished visits. Review the affected work before confirming because the removal cannot be undone.

## What happens to visits

* Unstarted visits return to unplanned work in their original planning week, including past weeks and visits whose customers were already notified.
* Visits in progress keep their planned time but lose the assigned team member.
* Completed visits and recorded history remain attributed to the former team member.

<Steps>
  <Step title="Review the member's work">
    Check upcoming, past unstarted, protected, and in-progress visits before removing access.
  </Step>

  <Step title="Remove the member">
    Open the team-member action, review the warning, and confirm the removal.
  </Step>

  <Step title="Review unplanned work">
    Open each affected original week in **Planning** and decide how its returned visits should be handled.
  </Step>

  <Step title="Resolve visits in progress">
    Review visits that lost their assigned member and assign operational ownership where needed.
  </Step>
</Steps>

<Warning>
  Customer notification promises remain relevant after a visit returns to unplanned work. Review the customer impact before assigning a new time.
</Warning>