An order is one concrete service commitment for one customer and property. It contains the work, price, duration, planning requirements, operational history, invoice outcome, and payment state for that visit.
Orders and subscriptions
Choose the correct record when one visit or a recurring agreement changes.
Create an order
Add a one-off visit or a manual visit linked to a subscription.
Understand order states
Read schedule, work, invoice, payment, and protection states correctly.
Complete an order
Review notifications and invoicing before closing the visit.
Orders and subscriptions explained
Understand the difference between one visit and the recurring agreement that creates visits.
Create an order
Create a one-off customer visit with services, pricing, duration, planning requirements, and invoicing behavior.
Understand order states
Read an order's validity, schedule, work, protection, invoice, and payment state correctly.
Reschedule or cancel an order
Move an unfinished visit to another planning week or cancel it while preserving operational history.
Complete an order
Review invoicing and customer notifications, then mark a finished visit complete.
Use Daily Program
Run the day's visits, start and complete work, navigate, and send field updates to the office.
Last modified on August 27, 2026
Assistant
Responses are generated using AI and may contain mistakes.
