Email templates
Email supports:- Danish and English content
- Subject and preview text
- Markdown mode using Sweeply’s layout, logo, footer, and button styling
- Advanced HTML and Liquid mode for a complete custom document
- Variables and task-table snippets
SMS templates
SMS supports Danish and English plain-text content and variables. The editor shows the rendered character count, encoding, and number of billable SMS segments.Safe editing workflow
1
Open the event template
Under Settings > Notifications, select Edit email or Edit SMS for the event.
2
Edit one locale
Keep the wording concise and verify that every conditional sentence works for the selected event.
3
Insert supported variables
Type @ to choose a variable or supported snippet. Do not type an invented variable name.
4
Review the preview
Select a representative sample customer, order, or subscription when available.
5
Send a test
Send one test to a controlled recipient, then repeat for the other active language and channel.
6
Save the template
Confirm the live template after both content and links have been tested.
Delivery state versus schedule protection
Delivery records show whether each email or SMS is sending, sent, failed, or otherwise needs attention. For before-delivery messages, this outcome does not by itself decide whether the schedule remains protected.When invoice email is managed by the accounting provider, edit its content in that provider. Sweeply still controls whether the provider delivery is requested.