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Set the company default to the outcome you use for most completed orders. Override it on a customer or one order only when necessary.

Available outcomes

Preference order

Sweeply resolves the outcome at completion in this order:
  1. Order override
  2. Customer preference
  3. Company default
  4. No invoice when none is configured
The resolved value is stored on the completed order. Later changes to defaults do not rewrite that order.

Set the company default

1

Open Customer billing

Go to Settings > Customer billing.
2

Choose Default invoicing preference

Select the result that should apply to ordinary customers and orders.
3

Save the setting

Review customer records that already have an override; they continue to use their own value.
Send invoice as paid (cash) requires cash-payment configuration in the connected provider. It does not mean a Stripe card payment was collected.
Last modified on August 27, 2026